What is Customer Screening Suite?
Customer Screening Suite is an end-to-end AI solution that screens customers against sanctions, PEP, and adverse media data, using AI Agents to investigate and resolve alerts, helping financial institutions detect real financial crime risk and distinguish genuine risk from non-material matches, while achieving lower than average industry blocking rates.
Customer Screening Suite
Customer Screening Suite is an end-to-end AI decisioning system that detects, investigates, and resolves screening alerts across sanctions, PEP, and adverse media.
By combining high-quality risk data, intelligent detection, and autonomous adjudication, it enables financial institutions to:
Separate genuine risk from noise and make consistent
Institutions can onboard customers faster, minimise friction, and deliver a smoother experience across onboarding and payments through:
Blocking rates below the industry average
Continuous learning across the platform analyses data patterns, analyst feedback, and decision outcomes to improve detection accuracy and adjudication over time.
The suite combines human-in-the-loop governance at the policy design stage with human-over-the-loop oversight in production, enabling autonomous decisioning with full transparency, control, and auditability.
Built on Iris 7
The suite unifies specialised AI Agents across the screening lifecycle into a single, end-to-end customer screening solution.
For organisations seeking even greater operational efficiency,
Case Manager on Iris 7 can be added to provide a unified view of cases.
Manage Data
Intelligent entity resolution and dataset consolidation, Risk Data Manager enhances data integrity across internal and vendor watchlists before screening.
Screening
Batch and event-based screening, with configurable rule sets and watchlist applicability for different risk types, customer segments, and regulatory requirements.
Adjudication
Expert AI Agents then deliver accurate, policy-bound automated decisions to support real-time customer onboarding. All decisions are accompanied by a natural language narrative.
End-to-end AI customer screening that separates real financial crime risk from noise, enabling faster onboarding, fewer false positives, and confident, policy-aligned regulatory compliance.
